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ID de Usuario:
Fecha de registro:
14/09/2006 12:50
País:
Argentina ar
Provincia:
Córdoba
Ciudad:
Cordoba
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Descripción:

ANDREA LAURA GALDEANO

 

 

Objectives

 

nTo offer my professional services as a specialized translator

and writer, applying all the acquire skills and experience obtained

throughout my professional career and education

 

 

 

Professional Experience

 

 

1998-1998CameronUniversity.Oklahoma, UnitedStates

Student Government secretary and counselor

 

1999–2000 CristalS.R.L. for ESSEN S.A., Cordoba, Argentina

Administration Manager assistant

nCustomer service

nCashier

nDataEntry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2001–2001Atenea de Cristal S.R.LCordoba, Argentina

Financial Arrangement Coordinator

nPre judicial payment arrangements with current company customer

nNew clients credit limit arrangement

nResponsible for the commercial information exchange system (SEVEN)

nResponsible of the company outside lawyers coordination

2003–2003CO.IN.ED, Cordoba, Argentina

Professional Practice Program Coordinator

§Prospects participants selection

§Interviewing and selection of localcompanies and Non profit organizations to participate in the program and host the candidates

§New institution brand at Barcelona, Spain opening and coordination

2004 – 2006 APEX America for MCI. Cordoba, Argentina

MCI Customer Service Representative

§Loyalty and Saves

§New products and promotions sale

§Technical issues assistance and account maintenance

APEX America for MCI. Cordoba, Argentina

Supervisor and Escalation team

§Loyalty, Saves and Out of policy credits

§Back office and follow up with research more complex cases

§Billing issues reporting

§Call backs

§Reporting

APEX America for MCI. Cordoba

Second level POC (Point of contact) for four segments

·Attend and coordinate internal and national monitoring sessions

·Reports to Business Manager

·Back office team coordinator

·Follow up o­n / forward barriers within the segment

·Forward Information Requests to Marketing, Training and MCI POC

·System administrator for 12 different applications

·Reporting

·Responsible of the company recycling paper program “Environmentality”

 

 

EDUCATIoN

 

 

1998–1998Sterling High School.Oklahoma, United States

nHigh School Senior

nAward “A students, class of 1998”

 

 

 

1998–1998Cameron University.Oklahoma, United States

nMajor: Political Science. Exchange student program, o­ne semester

1999–2002 Law School, U.N.C.Cordoba,

nLast year student. (already taken all classes)

 

 

Computer and language skills

 

 

n1998TOEFL test (computer based) scored 9.5 (on a 1 to 10 scale)

nFluent English speaker and consistent writing skills

nResearch: Internet, Westlaw, Hoovers, and Lexis/Nexis

nSoftware Proficiency: Word, Word Perfect, Excel, Power Point Access, and various office suite and internet applications including Netscape, Internet Explorer

nOperating Systems: MS-Windows XP, MS-Windows 3.1 and 3.11

 

 

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